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Privacy Policy for AI Research API

Last Updated: November 4, 2024

Flame Lab LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use AI Research API (the “Service”). By using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect
1.1 Personal Information
When you register or subscribe to use our Service, we may collect the following personal information:

Name
Email address
Payment information (processed securely by third-party payment providers)
1.2 Automatically Collected Information
When you use the Service, we may automatically collect information about your usage, including:

IP address
Device information
Browser type
Usage data, such as API requests, response times, and errors
1.3 Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to collect information about your interactions with the Service. You may adjust your browser settings to block cookies, but this may limit your ability to use some features of the Service.

2. How We Use Your Information
We use the collected information for the following purposes:

To Provide and Improve the Service: Process your requests, deliver content, and improve the functionality of our API.
Account Management: To create and manage your account, provide customer support, and communicate with you about the Service.
Analytics and Performance Monitoring: To monitor usage, identify technical issues, and improve the Service.
Billing and Payments: To process payments securely and manage billing.
Compliance: To comply with legal obligations, enforce our Terms of Service, and protect the rights, property, or safety of our users and the public.

3. How We Share Your Information
We may share your information in the following ways:

Service Providers: We may share your information with trusted third-party service providers who assist us with operating the Service, such as hosting, analytics, and payment processing.
Legal Obligations: We may disclose your information when required to do so by law, such as to comply with a subpoena or similar legal process.
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

Access: The right to request access to the personal information we hold about you.
Correction: The right to request that we correct or update any inaccuracies in your personal information.
Deletion: The right to request that we delete your personal information, subject to legal requirements and legitimate business purposes.
Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at mike@flamelab.io. We will respond to your request in accordance with applicable law.

7. Children’s Privacy
Our Service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

8. International Data Transfers
If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in our facilities and by those third parties with whom we share information, in the United States and other countries where our third-party service providers operate.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Last Updated” date at the top. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Flame Lab LLC
1204 Main St #906, Branford CT 06405
Email: mike@flamelab.io

By using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.